Frequently Asked Questions
Everything you need to know about shopping with VOIGHT.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return policy for all unused items in their original packaging. Please note that return shipping costs are the responsibility of the customer unless the item is defective.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Can I track my order?
Yes, once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.
Are your products covered by a warranty?
All VOIGHT products come with a 1-year limited warranty against manufacturing defects. If you experience an issue, please contact our support team with your order number.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping rates and delivery times are calculated at checkout based on your specific location.